Virtual Reception Service / Telephone Answering Service

  • Your own dedicated telephone number. You can publish this number or divert your existing number to it.
  • Calls answered professionally. A call handling service which answers the phone within 3 rings, in your company name, and handled as per your instructions.
  • Calls announced and transferred to you, or our message taking service allows you to have a message sent immediately via email or SMS.
  • Dedicated Account Manager. Our phone answering service includes your own Account Manager, so you have a personal contact who will make amendments to your instructions, or update your diary.
  • 4 PA’s intensively trained on your business – where it is, what it does, who does what, who is on holiday, when they are back – and how to handle calls – initial greeting, procedures for different callers (eg clients, sales calls etc), message taking service, communication etc - so your clients are impressed and happy with the service they receive.