Survive the economic downturn with Messagemail

Unfortunately, the economic downturn has meant that many companies have had to cut staff numbers in order to make essential cost savings. This means that many companies are now under staffed, which can cause a lot of problems. The last thing you want in these circumstances is to end up with stressed out staff that are pulling their hair out due to the volume of calls coming through, which is where Messagemail (http://www.messagemail.co.uk) can help – by solving your staffing issues.

Messagemail offers a completely dedicated call handling service, with a team of receptionists who will answer your calls as if it is from your own company, so no-one will be any the wiser. Many companies are inundated on a daily basis by marketing calls, which can be a bit of a nuisance and can potentially waste a lot of time – time could be spent productively. The Messagemail service can really help to take the pressure off.

The dedicated Messagemail team have the knowledge and experience to decipher which calls will not be of interest to you, and also provide a message taking service, where they will pass on any important messages, ensuring you will never miss any important calls. You can then arrange a time for your messages to be passed back to you, so you can choose to call back whenever it suits you best.

This call handling service is much more cost effective than hiring your own team of receptionists, and it also frees up time for your other employees to get on with their own jobs. The result is a happier and less stressed out workforce.

Messagemail also offers a complete switchboard support service, which is designed to handle some of the calls from your dedicated switchboard. This service allows your switchboard operator to take the necessary breaks they need, without feeling guilty about leaving the switchboard unmanned. It also helps to create a professional image, so that even when your switchboard is engaged, the calls will still be answered.

If you find that meeting rooms are a bit tight, or you just don’t have the budget to stretch to large premises, there is also the complete virtual office space service. You will be provided with meeting rooms, so you can entertain your clients, and there will be no mention of Messagemail anywhere, making the service completely discreet. It is also ideal if you need premises for any training or team building exercises. The office space is spacious, clean and highly professional, and there are also areas where you can take breaks between meetings to relax.

You can use these services on an ad hoc or permanent basis, whatever suits your business needs best. Take a look at the full price list at http://www.messagemail.co.uk/ and discover how much money and time you can save with these fantastic services. If you are still unsure, why not take advantage of the free trial Messagemail offers, without any upfront costs.

Editor’s Note: Message Mail (http://www.messagemail.co.uk) is represented by the search engine advertising and digital marketing specialists Jumping Spider Media. Please direct all press queries to Louise Byrne. Email: louise@jumpingspidermedia.co.uk or call: +44 (0)20 3070 1959 / +34 952 783 637.

Self-employed or running a small business?

Anyone who is self-employed or running a small business knows how hard it can be to avoid overheads as trade increases, whether it is the cost of hiring staff, finding premises or kitting out an office. Of course some expenditure is essential, and resources like delivery vehicles, stock housing, any industrial equipment or training must be paid for. Messagemail (http://www.messagemail.co.uk) aims to negate the need for many other costs, and can help small businesses to grow and thrive through virtual office services.

For many self-employed people, working from home is the natural starting point and easiest method of working. However, there may come a time when they need a corporate-sounding address or somewhere with an executive feel where they can meet clients or hold a conference.

Another common issue with being self-employed or having minimal staff is being able to answer calls all the time, and not feeling that a day off is possible due to not having any assistance.

For self-employed business people, the ideal solution is Messagemail’s call handling service, which is available at a low cost, and enables the client to leave their office for meetings and holidays, without worrying about missing a call. All calls are answered with the client’s own greeting, and sales calls can be filtered out. Sometimes this service alone can solve staffing issues, and no assistant or receptionist is required.

For a prestigious address, the virtual office services on offer at 78 York Street, London W1 are hard to beat. Often small businesses trade from a residential address or a tiny industrial unit, and seeing the address can put off some clients, especially in some sectors such as financial services or when dealing with large corporations. It can give the impression that the business is not entirely professional or capable of fulfilling large orders. Messagemail offers this address for use, not only as a mailing address in London for all correspondence, but as the address for meetings and functions.

Messagemail (http://www.messagemail.co.uk) has a wide and varied client base, and aims to offer individually tailored solutions to suit each business. Any client can benefit from use of services such as the call handling service or occasional meeting room use whenever they wish and at a rate arranged to meet their specific needs.

Editor’s Note: Message Mail (http://www.messagemail.co.uk) is represented by the search engine advertising and digital marketing specialists Jumping Spider Media. Please direct all press queries to Louise Byrne. Email: louise@jumpingspidermedia.co.uk or call: +44 (0)20 3070 1959 / +34 952 783 637.

Introducing the Messagemail Meeting Room

Virtual office services firm Messagemail (http://www.messagemail.co.uk) offers the use of a meeting room in London for its clients to use either on a regular, ad-hoc or block booking basis. This versatile office space is a cut above those offered by the competition – introducing the Messagemail meeting room!

78 York Street, W1 is the location of the Messagemail meeting room in London. Set in the heart of the West End, it’s within easy access of major transport links, making it suitable for those coming from all over the UK and indeed Europe. The location was selected by Messagemail not only for its accessibility but also for its prestigious address within the reaches of the sought-after areas of Mayfair and Park Lane. Messagemail also offers 78 York Street as a mailing address in London even if the meeting room facilities are not required.

Upon arrival you’ll find no Messagemail branding anywhere – purposefully so, because this discretion allows clients to use the meeting room as though it were their own. The space is comfortable, stylish and modern and spacious enough to accommodate up to 8 people. Entirely private, the room can be used for the most formal and confidential of meetings. 78 York Street also boasts a beautiful town garden which is ideal for more informal gatherings or breaks between meetings. There is also a lounge area for relaxing in between meetings. The separated spaces allow for the attendees to split into groups, handy for training days or interview situations.

In fact this is more than a  meeting room in London as it can be used for recruitment, training, staff incentive days, morale-boosting events, formal board meetings, brainstorms or consultancy appointments. It’s even been used as a film location!

If you think all of this sounds out of your price range, then think again. Messagemail prides itself on offering the outstanding quality of 78 York Street at the most competitive prices possible – find out how little you need to pay to use this invaluable resource at http://www.messagemail.co.uk.

Editor’s Note: Message Mail (http://www.messagemail.co.uk) is represented by the search engine advertising and digital marketing specialists Jumping Spider Media. Please direct all press queries to Louise Byrne. Email: louise@jumpingspidermedia.co.uk or call: +44 (0)20 3070 1959 / +34 952 783 637.

Business Continuity Services to keep calls coming

If your telephone system was suddenly to fail, how would your business cope? There can be all sorts of reasons for a business to lose telephone service, the most common of which is a power failure in the building or the local area. Calling out an electrician can mean a wait of several days before the problem is solved. Messagemail (http://www.messagemail.co.uk) offers a telephone continuity service that can provide a call handling service in an emergency for any business.

Of course there are some aspects of business that can be carried on in the event of a line failure, whether it means conducting business over email, Skype or mobile phones, but problems can arise with the phone answering service for inbound customer calls. If the telephone number that is advertised no longer works, new customers are likely to go elsewhere, and existing customers are likely to think that there is some sort of problem, causing them to worry and potentially alter their buying habits.

Included in the Messagemail Business Continuity services are a dedicated line, call handling service and remote desk, all available for use in the event of an emergency. There are many different situations which could result in emergency phone cover being required, such as an electrical fault in the building; local power cables being cut or damaged; a flood or fire resulting in all or part of the building being inaccessible; or sickness, extreme weather or public transport strikes preventing staff access.

Messagemail’s call handling service is professional and efficient, and can be arranged to kick in immediately as a problem is detected on any business’ usual telephone line. All calls will be answered with the company name with your usual greeting, to reassure clients that everything is running as normal, and that orders or messages are still being taken. A line can be reserved at Messagemail’s headquarters for as little as £15.00 per month, which would be available in the event of an emergency. Various options are available and each call can be directed either to another line or voicemail or answered by Messagemail’s team of dedicated call handlers. All messages can be collected regularly and business can go ahead until the normal telephone service is resumed.

Remember that any system is not infallible, and even large companies such as telephone and electricity service providers can experience problems from time to time, especially in foul weather and at busy times of the year. Many buildings such as hospitals and museums have their own generators for just such an occurrence, and companies are advised to regularly back up their data to protect themselves from computer failure. The telephone system should be no different, and having an efficient backup plan in place is good business practice.

Of course some clients prefer to use Messagemail (http://www.messagemail.co.uk) on a permanent basis, but for those that only need emergency cover, the telephone answering service that is provided is ideal.

Editor’s Note: Message Mail (http://www.messagemail.co.uk) is represented by the search engine advertising and digital marketing specialists Jumping Spider Media. Please direct all press queries to Louise Byrne. Email: louise@jumpingspidermedia.co.uk or call: +44 (0)20 3070 1959 / +34 952 783 637.

A New Year’s Resolution to improve business

Messagemail (http://www.messagemail.co.uk) realise that sometimes business people and managers are overworked in the run up to Christmas. That’s why the festive break is an excellent time to assess procedures and optimise performance.  It is often the busiest times that reveal the need for new ideas and resources, and our virtual office services are designed to offer a complete solution.

One popular idea is to alleviate the short term busy spell with Messagemail’s call handling service, which can efficiently field incoming calls and filter out unwanted seasonal telesales calls. This approach offers an instant and cheap solution to the problem of an overrun reception or switchboard in the run up to Christmas and provides cover for any staff holidays.

If a long term problem has arisen, and the extra business is likely to continue into the foreseeable future, many companies advertise for extra staff or a new receptionist. However, the cost and inconvenience of hiring personnel should not be underestimated. Paying wages, insurance premiums, changes in tax codes and accommodating time off for illness or holidays can be difficult. In particular small businesses may find that the additional strain on finances absorbs all profit from the rise in trade, and isn’t a suitable solution. Virtual office services may be the answer.

For any business looking for the perfect way to field extra calls, the Messagemail call handling service is ideal. You only pay for useful contacts and messages received and gain a cheap and practical solution for fielding calls and taking messages, in your own company name. Our call centre is kept quiet, and telephonists answer each call in the relevant company name, with information provided to them about the business and how it operates. They can advise sales people that you are not interested, discuss callbacks with potential clients and take important messages and leads to pass on to you. As with all of the virtual office services from Messagemail, the team is ready to chat at any time. Simply call to check for messages whenever it is convenient for you, or arrange for details to be forwarded to you.

Messagemail (http://www.messagemail.co.uk) can save any business a significant sum of money each year, and with other great services such as virtual office space and mailing addresses available, their clients view them as an essential part of ongoing business success.

Editor’s Note: Message Mail (http://www.messagemail.co.uk) is represented by the search engine advertising and digital marketing specialists Jumping Spider Media. Please direct all press queries to Louise Byrne. Email: louise@jumpingspidermedia.co.uk or call: +44 (0)20 3070 1959 / +34 952 783 637.

Holiday cover headaches are a thing of the past with Messagemail

At this time of year, most businesses are beginning the wind-down to Christmas. There are office Christmas parties in the diary and the dates which the office will be closed over the Christmas and New Year period have been arranged. That’s all well and good for the employees, but for managers Christmas, just like other holidays, can be a headache when it comes to adequate staffing cover. These holiday cover headaches are a thing of the past, however, thanks to the virtual office services from  Messagemail (http://www.messagemail.co.uk/).

Many companies don’t have the luxury of closing for weeks over Christmas and New Year; often both customers and sales targets rely on them staying open for all but the main public holidays. Given that many employees want time off around Christmas, especially those who are travelling some miles to get home for a family Christmas elsewhere, this can create problems finding enough staff to adequately cover all essential departments throughout the holiday period. Hiring temporary staff at one of the most expensive times of the year for temps can be prohibitively expensive.

That’s where Messagemail steps in to save the day. Our virtual office services are not just for businesses who require them long-term – we offer flexible, short-term arrangements which means companies can take advantage of our message taking service only when they need it most. They can rely on the Messagemail call handling service over Christmas and New Year, at Easter, on bank holidays and during the summer months when employees all want to take annual leave at the same time! Scheduling cover over these holiday black holes is no longer a headache – simply call one of the friendly Messagemail team and arrange your temporary, affordable and virtual cover.

Find out more about these and all of the Messagemail services at http://www.messagemail.co.uk/. Happy holidays!

 

Editor’s Note: Messagemail  (http://www.messagemail.co.uk/) is represented by the search engine advertising and digital marketing specialists Jumping Spider Media. Please direct all press queries to Louise Byrne. Email: louise@jumpingspidermedia.co.uk or call: +44 (0)20 3070 1959 / +34 952 783 637.

Avoiding employment costs for small businesses

For anyone running a small business taking the first step towards becoming an employer is an exciting time. It usually indicates that the business is prosperous and that a single person simply can’t cope with the workload on their own anymore. Messagemail (http://www.messagemail.co.uk/) offers a telephone answering service which could solve the problem and help to drastically reduce costs and avoid many of the pitfalls of employing staff.

Finding that business is interrupted or hindered by constant phonecalls, waiting in for the post to arrive and peoples reluctance to leave messages on your automated message taking service are just some of the frustrating issues that can make sole traders and self employed people feel that it is essential to take on an assistant.  Most first staff have simple receptionist roles such as relaying messages, fielding cold callers, typing up standard letters and opening and sorting the post from the junkmail. Of course successful businesses go on to take on accounts clerks, sales assistants and warehouse or other staff, however many cannot afford to expand after being crippled by the employment costs incurred.

When any business is about to take on staff for the first time, research into employment law can expose some insurmountable problems. Legal, insurance and health and safety rules can stand in the way of most small businesses growing. Imagine taking on one person part time and having to relocate your home office to rented business premises in order to comply with health and safety requirements. Paying expensive rent is just one issue, consider the expense of employers liability insurance amongst other insurance policies needed. Paying for new computers or workstations, office furniture, heating and lighting can be costly and can cost you far more than wages.  Registering your new employer status with tax and HMRC officials can be daunting, and take up valuable working time.

Using a message taking service is a great way to avoid all of the costs and diffiiculties of becoming an employer. It also help on a personal level too. In the current economic climate there are more people than ever looking for work, however finding someone with the right skills for your position, i.e. someone with the correct experience, who is also likeable and understands your business without extensive training can be very hard. Thinking about how to word an advertisement or employment contract can be very difficult, and ending up with an inappropriate employee who isn’t what you hoped for can provide problems in the future. Whoever is taken on will be entitled to paid holidays, unannounced sick days and possible maternity or paternity leave.

Messagemails call handling service and mailing addresses are the ideal solution for any small business, and can ease the burden for a busy professional, putting off or even removing the need for staff and office premises with all their associated costs. Visit http://www.messagemail.co.uk/ for more information.

Editor’s Note: Messagemail  (http://www.messagemail.co.uk/) is represented by the search engine advertising and digital marketing specialists Jumping Spider Media. Please direct all press queries to Louise Byrne. Email: louise@jumpingspidermedia.co.uk or call: +44 (0)20 3070 1959 / +34 952 783 637.

Making Depositit your safety net

Messagemail has been helping businesses of all kinds since 1992, offering an alternative to renting expensive office space in London and hiring staff. We offer virtual office space and a virtual presence in London at exceptional rates. http://www.messagemail.co.uk/ has now teamed up with Depositit, a data storage service that can eliminate the risk of lost files or information.

Depositit acts in perfect combination with virtual office services to provide businesses with a whole package. If you or your business store records or databases that take up valuable computer memory or disk space you can use Depositit’s data storage solution to eliminate the need for tape, disk or hard drive storage and simply access information online as it is needed. It also means that data and sensitive information is not stored overnight at your own premises or home. Colleagues and staff can be given access as and when it is needed and no keyholder or secretary is required to take on compliance or security responsibilities.

Any small business or self employed person knows that storing the correct records and following compliance regulations on customer information is extremely important. However, if the business is run from home or an alternative setting such as an industrial premises that doubles as an office it can be extremely challenging when trying to find funds for new computer systems, the correct security precautions and sometimes the correct staff training. Combining virtual office space, occasional meeting room usage, a great telephone answering service and data storage is a fantastic way of solving all of these issues.

 

As with a running a virtual office in London, a few clicks and twenty minutes at the end of each day is all that is required as Depositit securely stores your information and encrypts them for added security. All information stored is fully compliant with FSA regulations, is registered with the data protection registrar and all stored information is held within the UK. Accessing stored data or uploading new information is quick and easy with a secure login and password. Keeping login details limited to those colleagues who need to access information is easy, and both can be easily given to a solicitor or executor for storage in case of any changes within the business.

Many business people who use virtual office space benefit from online data storage too, because it is another space saving solution. Working from home can present real problems, and buying large or expensive communication and computer equipment isn’t always an option. Creating a call centre, meeting room or archive and computer access room for a small business is often impossible due to expense and staffing issues. Often using virtual office and storage space that is charged as a monthly expense is much more practical and more cost effective than renting office space, particularly in expensive areas like London.  Simply visit http://www.messagemail.co.uk/ for more information.

Editor’s Note: Message Mail  (http://www.messagemail.co.uk/) is represented by the search engine advertising and digital marketing specialists Jumping Spider Media. Please direct all press queries to Louise Byrne. Email: louise@jumpingspidermedia.co.uk or call: +44 (0)20 3070 1959 / +34 952 783 637.

When could you use virtual office services?

Messagemail (http://www.messagemail.co.uk/) has many long-term clients who rely on the company’s virtual office services on a permanent basis, often because they find it a cheaper option than hiring a full-time receptionist or renting a central London office space for meetings. However, there are also lots of people who use Messagemail only as and when its services are required. Here are some of the most common times companies need to use Messagemail’s services on an ad-hoc basis.

  1. An office move
    Moving office can be chaotic, but companies need to be swan-like: calm and business-as-usual on the surface to their clients while paddling like mad under the surface! Using the telephone answering service from Messagemail means that even the smallest companies can have all hands on deck helping expedite the office move while ensuring no client calls are missed.
  2. Training days
    Training days or courses are a time when all the attention is on the employees, but what about the receptionist left behind to field the client calls? Every person within the organisation can attend important training events together when Messagemail is providing its call handling service. It can also provide a meeting room in London for training days which is centrally located and yet cost-effective.
  3. Sales or recruitment drives
    If a company is having a sales or recruitment drive, the call volume will often increase dramatically. Being able to hire Messagemail’s message taking service means that no potential sales call or candidate application is missed.
  4. Staff absence
    Every company has to deal with staff absence, but when the receptionist and the person who covers for them are both out of the office, the important front-office function can suffer. Firms can arrange for Messagemail’s phone answering service at short notice to cover any staff absence.
  5. Important client win
    Sometimes a company has to go over and above in order to impress a client, perhaps when they are trying to secure an important client ‘win’ such as a project. That’s when Messagemail’s services can be of use, such as hiring a meeting room in London to hold one-off presentations.

 

Whether you are interested in virtual office services on an ad-hoc basis such as this or you are interested in a longer-term solution, visit the Messagemail website at http://www.messagemail.co.uk/ for further information.

Editor’s Note: Messagemail (http://www.messagemail.co.uk/) is represented by the search engine advertising and digital marketing specialists Jumping Spider Media. Please direct all press queries to Louise Byrne. Email: louise@jumpingspidermedia.co.uk or call: +44 (0)20 3070 1959 / +34 952 783 637.

Have you considered these benefits of virtual office services?

Virtual office services are in demand like never before. A more virtual world that is embracing new, flexible ways of working and an economic climate which is causing many companies to tighten their belts has combined to attract customers to the services of providers like Messagemail (http://www.messagemail.co.uk/). You may know that these virtual services are cheap and flexible, but have you considered these lesser-known benefits?

 

No upkeep of a meeting room

Most companies would love the convenience and prestige of a meeting room in London, which is why Messagemail’s virtual meeting room service is so popular. This is an affordable option but also one which saves the hassle of having to manage the upkeep of a meeting room. No need to equip your own meeting room with all the communication infrastructure and presentation equipment required, and no need to keep it clean and professional looking. Simply use Messagemail’s meeting room service and leave it all to them.

 

No junk mail

Similarly, having a mailing address in London is great to add an air of respectability to companies not based in London, but Messagemail’s customers also love the fact that they have control over their mail. They can ask for certain mail to be forwarded, some to be held and junk mail to be binned.

No unsolicited sales calls

Imagine not having to deal with those annoying unsolicited sales calls which every business has to suffer. Not any more, because Messagemail’s call handling service can screen those sales calls, passing on only the important ones for your business and saving you lots of wasted time.

Prioritise your calls

Even the calls that are for your business sometimes need to be prioritised. Messagemail customers love the fact they can manage their telephone answering service, advising their account manager of the calls that are most important or less important that day.

Permanent divert

How ideal would it be to permanently divert some calls on occasion? Perhaps when the company is on an away day, or in training. Messagemail’s message taking service allows you to do just that, safe in the knowledge that no call is missed and customer service is not compromised.

 

If these benefits have you reconsidering virtual office services, go to http://www.messagemail.co.uk/ for more information.

Editor’s Note: Messagemail (http://www.messagemail.co.uk/) is represented by the search engine advertising and digital marketing specialists Jumping Spider Media. Please direct all press queries to Louise Byrne. Email: louise@jumpingspidermedia.co.uk or call: +44 (0)20 3070 1959 / +34 952 783 637.